Frequently Asked Questions
Here we added a few answers to frequently asked questions by our clients. if you want to know something is not listed here, just contact us.
TheSoftKing is a Team of Creative Designers & Developers who Develope Items for various marketplace such as Codecanyon, Themeforest. TheSoftKing also Develope Custom Website, Software and Apps for Various Client/Company around the globe. TheSoftKing Has Currently 250+ Items (According to Nov'2018) and developing more day by day. Most of our items are sold through Envato Market, Only limited item sold directly.
Yes, you are free to use our Products including scripts or templates to build websites for your client. We love to provide developers with beautiful and functional design choices for their client.
Yes. You can check our product support tab for more. All of our item comes with documentation. We also offer free installation service (Installable Items only) on cPanel based hosting/server. Also we have our own forum, where daily lots of clients are getting help from us and other client as well. Additionally we have dedicated support team to assist you on any difficulties.
Forever or As long as your are eligible. Getting confused? Okay, You can extend support at anytime by paying a very small fees. Most of the cases its not required. We love to assist our clients.
As we are selling Digital goods, most of the cases there is no Refund. As No Refunds will be offered for digital products except if the product you’ve purchased is: Completely non-functional, And you’ve Create Support ticket but you didn't get any respond in one business day only, And product main description was fully misleading. You can read our Refund Policy For more!
Maximum of our item comes with multi-language features. We also provide RTL Facility or any other modification for additional charge.
Of course! You can change anything you need. All of our Products come with full source code and they are very easy to modify.
All of our new items are display beautifully on mobile devices. Our Products are cross browser compatible and fully responsive.
If you are a content publisher, web designer/developer or small business owner looking to generate income by promoting our item then please contact us: [email protected]
Yes, We Do! We provide any types of customization for additional charges. We also developed custom website/software as you need. Also we provide any types of website, software and mobile apps development solution. If you have any custom requirements then mail us: [email protected]
There are a lots of webhosting provider and they are using different types of control panel. We always advise to use webhosting which comes with cPanel. Cpanel Based website is easier to control and use. We always recommend purchasing from well known cPanel Provider.
Yes! All of our script and template works with Shared Hosting.
cPanel is a web based hosting control panel provided by many hosting providers to website owners allowing them to manage their websites from a web based interface.
No. Once you purchase any of our scripts, templates or plugins, you will get full access to the code and can modify it however you want.
We have a live demo with each of our items (where a demo is really possible). You can use that to experiment with all the features.
Usually we try to respond you as soon as possible. You can expect to receive a response from our team within 06-24 hours. Our Business hours are 11AM – 08PM (GMT +06).